Refund Policy

This policy applies to all services offered by Bowhair, including violin bow rehairing and related consultations.

At Bowhair, we strive to provide quality services and ensure customer satisfaction. Our refund policy outlines the terms under which refunds may be requested.

Eligibility for Refunds

Refunds are available for services that have not yet been performed. Please ensure you request a refund within the specified timeframe.

Exclusions from Refunds

Refunds cannot be issued for services that have already been completed or for any custom work that has been initiated.

Requesting a Refund

To request a refund, please contact us with your order details and reason for the request. We will guide you through the process.

Processing Refunds

Once a refund request is approved, processing may take up to 7 business days to complete. We appreciate your patience during this time.

Cancellation Policy

If you wish to cancel your service, please inform us at least 24 hours in advance to avoid any charges.